FAQ's
We're more comfortable answering Jiu Jitsu technique questions but we'll leave that to our athletes! We have tried our best to include answers to the most common questions we receive on this page but, if we missed something, or if you have a particular question that isn't answered here, feel free to reach out by email oss@coffeekimuras.com
Products
Where are they made, what are they made of and how to take care of them...
Where are your products made?
Our products are all designed in Ireland and manufactured in different countries around the world including China, Pakistan, Bangladesh and Vietnam. Some are even finished off here in Ireland!
Each item includes the country of manufacture on the neck label. If you have a question about a particular product, feel free to reach out to us.
What are your products made from?
We use a unique blend of materials in each of our products to ensure they are among the highest quality, longest-lasting and hardest-wearing on the market. These are tough sports that we participate in and our gear has to match that.
How do I know what size to order?
Every product has a size chart on the product page. While our gi's are consistent with industry sizing, our rashguards run on the tight side so if you rather a loose fit, or tend to fall between sizes, we suggest ordering a size up.
You can also find all size charts here.
What is the best way to take care of my new C&K products?
Our "tight" products are made from a blend of polyester and spandex. We have gone through numerous samples of different materials, testing them ourselves on the mats to bring you the best product possible. In order to maximise the lifetime of your C&K products, we recommend:
- Avoiding velcro. Velcro can cause piling, which is essentially pulling the polyester fibres out of the product, significantly reducing the look, feel and lifetime of your product. Do not wash your rashguard or spats alongside shorts with velcro closures. Our Signature Grappling Shorts have a type of velcro closure that is a little more polyester-friendly, but we still recommend washing separately.
- Washing inside a delicates net will help reduce the impact of your washing machine drum on the product fibres.
- Loose threads can appear through use on the mats. Snip off to prevent damage from multiplying.
- Our products include a care label but, as a general rule, wash on low temperature (~30°C/85°F) with like colours and allow to hang dry away from sunlight and direct heat.
How do you test your products?
We test each and every product ourselves in tough, relentless and sweaty rounds on the mats to ensure they are up to standard and will last longer than your adrenaline-dumping gas tank!
Can I order a custom product?
Of course! If you would like to enquire about a custom product, either for yourself, your team or your academy, feel free to drop us a message here and we'll get back to you with all the information you need.
I have a cool idea for a C&K product, can I submit it?
Yes, of course! The only way to progress in Jiu Jitsu is through collaboration. We are open to collaborating with our loyal customers on bringing their idea and design to life. Send an email to oss@coffeekimuras.com with your idea and some background to you. We look forward to seeing your designs!
Shipping & Returns
We know you're excited to get your order so, depending on where you are in the world, you'll find the average shipping time to each region below, as well as what couriers we use and how to exchange an item, should you ever need to.
How much does shipping cost?
Delivery cost is based on proximity to Ireland, which is where our products ship from, and will be automatically calculated at checkout. Cost and time varies depending on your selected service.
How long does shipping usually take?
Delivery timing is based on proximity to Ireland, which is where our products ship from. Usually, products ship the same day if ordered by 12 noon GMT, or by the next business day if your order is received after this time and for orders received on after 12 noon GMT on Friday, Saturday, Sunday or any major holiday. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Our usual delivery times are indicated below, though these are estimates as once the shipment leaves our warehouse, it is out of our control.
Ireland/UK: 2-3 Working Days
Mainland Europe: 3-4 Working Days
Rest of World: 5-8 Working Days
*Please note, some orders may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. Any fees are paid to appropriate customs agency by the end customer.
I'm excited to receive my order! Where is it?
We're excited for you! Click here to track your order and see where it is on the journey to its new home.
When it arrives, be sure to tag us in a cool action on shot on socials @coffeekimuras
I ordered the wrong size, can I return it?
Of course! If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 28 days of receipt. You can contact us on oss@coffeekimuras.com and we will send you a returns form and details on how to return your item(s) to us.
Please note, for hygiene reasons we cannot offer refunds on our goods if they have been worn or used for training. This does not affect your statutory rights. Items should wherever possible be returned in their original packaging with any enclosed documentation and a completed Returns Form. It is very important when you return an item that we know the order number to which it relates, your details and whether you want a refund or an exchange. Without these details we won’t be able to take the action you require so please fill in the returns form as much as possible.
We ask you to take reasonable care of the goods you purchase while they are in your possession. This means that: you may inspect and try on the goods for size and fit but tags should not be removed from any item and the original packaging should be retained. Goods should not be soiled, torn or damaged.
We adhere to all national and international laws regarding returns.
Please feel free to contact us with any enquiries about returns.